Shipping policy
Processing Time
Orders are processed within 1-3 business days of purchase.
Shipping Times
Since our products are shipped directly from our fulfillment partners, delivery times may vary by item:
- Standard Shipping (Free): typically 10-20 business days
- Express Shipping ($8.99): typically 7-12 business days
Please note these are estimates, not guarantees — actual delivery times can vary due to customs processing, carrier delays, or high order volumes.
Order Tracking
Once your order ships, you'll receive a confirmation email with tracking information so you can follow your package's progress.
Shipping Destinations
We currently ship within Canada only.
Customs and Import Charges
All items ship from international fulfillment partners. Prices listed do not include any customs duties, taxes, or import fees that may apply upon arrival in Canada. Any such charges are the responsibility of the customer.
Delayed or Missing Orders
If your order hasn't arrived within the estimated timeframe, please contact us at support@kindredfinds.net with your order number, and we'll look into it for you.